SOME COMMON QUESTIONS - HOPEFULLY ANSWERED
HOW DO I MEASURE FOR THE PERFECT FIT?
Each page has advice on measuring your item. Please ensure that you read this before ordering
HOW SHOULD I CARE FOR MY NEW LEATHER ITEM?
Pay a visit to my care and repair page for some handy hints and tips
HOW LONG WILL IT TAKE TO GET MY NEW ITEM?
Delivery varies due to demand but I normally aim to have your order finished between 4 - 8 weeks from order, usually less.
I offer free UK Delivery via Hermes. If you want to have Royal Mail deliver your items you can opt for that at the checkout. It doesn't mean that you will have your order made any quicker by opting for Royal Mail.
HOW DOES THE ORDERING PROCESS WORK?
Depending on your order payment may be made at the time of ordering. You will receive a confirmation email of your order and an order acceptance from me. Once I have completed your order I will post it to you and send you an email to let you know.
If I haven't charged you yet then I will send you an order confirmation and send you an invoice separately.
HOW DO I MAKE PAYMENT
All online payments are made through PayPal.
HOW MUCH IS SHIPPING AND DELIVERY
I find nothing worse than grabbing that bargain, working through all of the order forms, and when it comes to pay find that another £7.50 has been added for shipping! Because of that I ship all of my leather goods for free in the UK. To Europe and the rest of the world shipping will be added at the checkout
WHO WILL DELIVER MY LEATHER items?
I use MyHermes for all UK deliveries.
For EU and International deliveries I use Royal Mail.
I don't charge you for delivery to a UK address. Yes that's right - Postage is Free to the UK!